Should I just start over and open the laptop without signing into my Microsoft account? This is maddening. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Andre Da Costa Volunteer Moderator. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to Andre Da Costa's post on March 24, Thanks so much..
I'll try this. DaveM Independent Advisor. If so, it may just be a corrupt registry entry. In reply to DaveM's post on March 24, In reply to onnha's post on March 26, In reply to mlg63's post on March 26, A subscription to make the most of your time.
Try one month free. Sorry this didn't help. Thanks for your feedback. Thank you for posting your query on Microsoft Community and we apologies for delay in responding. I understand that you are facing problem with Microsoft Store App. Note : Basic information on Apps.
To access the Windows Store and to download and run apps, you need an active Internet connection and a screen resolution of at least x To snap apps, you need a screen resolution of at least x Make sure video card driver is updated. Make sure that Date and Time in your device is correct and up-to date.
Step 1: Try clearing the Store Cache:. In the Run window, type WSReset. Type Troubleshooter in the search bar and click on it from the list. Click on view all and select Windows Store Apps and click next. Follow the onscreen instruction. Let us know if the above methods helps to fix the Store issue. If the issue persists or you have any other issues with Windows, please do post it in Microsoft Community. We would be happy to assist you. Choose where you want to search below Search Search the Community.
Search the community and support articles Windows Windows 10 Search Community member. I really wanted to download Xbox Smartglass so I went on and tried to download it. Everytime I click install, it says "working" but it never does anything. I tried it on other apps and it did the same thing. Refer to the following tutorial.
Then, view the drive location under Current location. If the drive location is C:, you can close this window and move to the next workaround. If not, continue performing the following operations. Step 5: Click the Move folder button under Current location and select a folder in drive C:. After selecting a folder, click the OK button to save the change.
Step 2: Switch to the Security tab, click the Internet icon, and click the Custom level… button. Step 3: Scroll to Downloads and make sure all options are enabled. Step 4: If you make certain changes, save the changes, and then restart your computer. Here take Google Chrome for example. When data and cache have been removed from Google Chrome, check whether you can download your files now. If you still fail to download anything, please reinstall Google Chrome.
Detailed guides for how to clear cache for one specific site in Chrome, Firefox, Microsoft Edge, Safari, Opera browser, etc. Networking faults can be a symptom of virus infection. How to perform a virus scan? You can try Windows Defender.
Windows Defender is a Windows built-in antimalware product that is preinstalled on your computer. Follow the steps below to run this product for virus scan. Step 5: Click the Advanced link, choose Full scan , and click the Scan now button.
If your computer is infected with viruses, Windows Defender will remove it and you will be able to download files from the Internet again. Is Windows Defender enough? If you have doubts about this question, please read this post carefully. Through the text, you may find the answer.
There is a chance that programs on your computer like third-party antivirus, Windows Defender, and Windows Firewall block certain files from downloading. So, in this case, you need to disable these programs.
To disable third-party antivirus, generally you need to right-click the program icon on the Windows taskbar and then choose the Disable option to disable it temporarily. You can run the SFC tool to repair these files.
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